Purchasing Books & Materials
When you purchase a new books, used books or any preparation material: that includes tabs,dvd and class manuals from Contractors Prep School, your credit/debit card will be charged for the purchase price of the book plus applicable tax and shipping. When you receive your book from Contractors Prep School, the book and study materials becomes your property. Books or Study Materials purchased through ContractorsPrepSchool.com are NOT SUBJECT TO RETURN OR REFUND
Processing Orders
All orders take 7-10 business days to process and ship out. Orders placed Monday-Friday before 10 a.m. Pacific Time will be process the next business day and ship 7-10 Business Days. Orders placed after 10 a.m. Pacific Time will process over the next two business days and shipped in 7-10 Business days. Our published shipping timeframes are good faith estimates only based on our standard shipping methods. Although we desire to meet our published timelines, we can’t guarantee what day/date you will actually receive your order.
Please note that there may be certain orders that we are unable to accept or otherwise process and therefore, must cancel. We reserve the right, at our sole discretion, to refuse, modify, or cancel any order for any reason. Some situations that may result in your order being canceled include without limitation, inaccuracies or errors in product or pricing information, limitations on quantities available from our suppliers, issues identified by our credit and fraud avoidance department, or suspected violations by you of this Agreement or either Contractors Prep School Privacy Policy or Terms of Use.
We may also require additional verification or information before accepting or processing any order. While we will make every reasonable effort to contact you by phone or email if additional information is required, if we are unable to reach you via the contact information you provided, or you do not reply to us within the allotted time frame, we will cancel your order. . In no event will Contractors Prep School be liable for any order changed or canceled as a result of any of the foregoing.
Books Not Received
If your book is not delivered to you in a timely manner or you receive a book you did not order, you must inform Customer Service within three (2) business days of your order’s delivery estimate/date. If you do not notify Customer Service within this time frame, we will be unable to send a timely replacement or make a claim with the distributor and or/carrier for a lost or incorrect order. Any shipment that you fail to report as undelivered or incorrect within three (2) business days of the estimated delivery date shall be conclusively deemed to have been correct and properly delivered. Accordingly, you will be fully liable for the order.
Intellectual Property
All purchase items are protected by applicable copyright and contain proprietary information and material that is owned by Contractors Prep School and/or its licensors, suppliers or agents. Books/materials should not be used in any way whatsoever except in compliance with the terms of this Agreement without express written permission from Rafter. No portion of any purchase item may be reproduced in any form or by any means, except as expressly permitted hereunder. You agree not to copy, scan, photocopy, modify, rent, lease, loan, sell, distribute, reproduce, or create derivative works based on the rented items, in any manner, or otherwise commercially exploit the rented items. Contractors Prep School reserves the right to terminate your account if we, in our sole and absolute discretion, believe that you are in violation of these terms. Contractors Prep School does not promote, foster or condone the copying of CDs, written publications, or any other rented items nor does it condone any other infringing activities. The use of CDs and publications rented to you is solely for your personal and non-commercial use. ANY OTHER USE IS STRICTLY PROHIBITED AND INFRINGES ON THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS AND MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES, INCLUDING POSSIBLE MONETARY DAMAGES, FOR COPYRIGHT INFRINGEMENT.
Contractors Prep School trademarks, service marks, graphics and logos used in connection with the services provided hereunder are trademarks or registered trademarks of Contractors Prep School. Other trademarks, service marks, graphics, and logos used in connection with the rented or purchased materials may be the trademarks of their respective owners. You are not granted any right or license with respect to any of the aforesaid trademarks, graphics, logos, etc.
Payment/Collection Information
As a part of the credit or debit card verification process, some orders placed on Contractors Prep School may be subject to a $1 pre-authorization hold. This pre-authorization is NOT a charge, but rather a temporary hold placed on the card to verify that it is valid. In most cases the $1 hold is released by the associated financial institution within 3 to 5 business days. In some instances, especially with prepaid credit cards, the issuing bank may take longer or require the cardholder contact them directly to have the $1 hold released. In some cases, if you enter incomplete or erroneous credit/debit card information the intended transaction will be declined but a temporary hold may nonetheless be placed on your account by your card issuer for the amount of the attempted transaction(s). This temporary authorization hold may persist for several business days even if you subsequently re-enter valid card information and the transaction is ultimately approved and your card charged. Contractors Prep School cannot be responsible for overdraft or other penalties/fees you may incur as a result of (pre-) authorization holds due to incomplete or incorrect credit/debit card information. Please double-check that your information is correct before submission.
Should a credit/debit card charge be declined for any reason, then as a courtesy only and without waiving any rights or time, and using the information you provided in establishing your account, we will endeavor to contact you by email, text and/or phone (and you hereby consent to such contact). Your credit/debit card and other billing information is held on file until all books in an order are closed (i.e. each book is returned, or bought-out and all fees paid). Contractors Prep School reserves the right to attempt a re-charge of a declined credit/debit card periodically, at any time and for any number of attempts, to collect amounts outstanding on your account. Additionally, if the primary credit/debit card on file with your account is declined, Contractors Prep School reserves the right to charge any of the other credit/debit cards you may have on file with your account. Rafter is not responsible for overdraft or other penalties/fees a customer may incur for such charges (or attempted charges). In any collections action, the person listed under the Billing Information of an account is ultimately responsible for payment. Contractors Prep School reserves the right to use a collection agency and any other means necessary to recover lost assets or any payments due. All accounts sent to collections are subject to an additional $25.00 fee.
Changes
By placing an order with Contractors Prep School you consent to this Agreement, which may be amended by us from time to time; provided that, the version of this Agreement in place at the time of an applicable sales transaction will govern that sales transaction to its completion. If we amend this policy, we will post any changes to this page so that you are always aware of the current terms and conditions. Please refer to this page prior to making any transaction so you remain up to date with the most recent terms and conditions. This Agreement was last updated on January 1, 2018.
There will be no refunds for any reason. All merchandise or courses sold by Institute For Cross Connection Controls or Contractors Prep School, Inc. is sold asis without any guarantee. By making a purchase with Institute For Cross Connection Controls or Contractors Prep School, Inc. you are confirming that you have read and understand that there will be no refunds.